Across all industries, the customer experience is undergoing a rapid transformation. Only a little over a decade ago, there were no smartphones, social media channels, or mobile apps to be considered throughout the customer journey. Today, that journey can take place across multiple channels, and digital interactions are starting to exceed those taking place on […]
As the new year approaches, there’s a lot of emerging trends that will impact how businesses undertake a digital transformation in 2020. Below are five of our key trends that will impact the digital transformation space in 2020. 1. 5G After a long wait, 5G is likely to be the biggest trend in digital transformation […]
Moving your IT services to the cloud can be an overwhelming task. Whilst most people now realize the benefits of the cloud, businesses (and their IT departments) must weigh up how and when they can best move their current systems. Before making any moves, businesses must consider their applications, plus the hardware and network of […]
Over the last decade, undertaking a cloud migration process has grown significantly in popularity. Currently, most businesses have moved some services to the cloud, if not all. Companies have realised many of the advantages of such a transition, including the lower cost, scalability, and low maintenance of cloud and SaaS services. However, while these benefits […]
For most businesses, moving services to the cloud has an undeniably strong business case. Companies now want to leverage the lower cost, scalability, and low maintenance of cloud and SaaS services. So clearly this sounds like a no-brainer from a strategic sense. However, when it comes to moving a whole business away from old on-premise […]
StableLogic Advises MegaBus on Contact Center Strategy
StableLogic has successfully completed a contact center and customer experience review of multinatio...
Telecom Cost Saving
Telecommunications costs represent a significant part of the IT budget and are increasing – so what...
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