Currently, most companies are rapidly expanding their use of remote working or making a dramatic ent...
Independent Contact Center Consultants
StableLogic are contact center consultants, we provide expert independent contact center advice. Our contact center consultancy services help clients to develop their contact strategy, benchmark costs and optimize their processes.
The contact center is the first point of contact for many customers and is often the face of the organization. Consequently, the contact center experience heavily influences customer perception and if not implemented and managed correctly, can negatively impact both sales and customer retention.
We advise a wide range of clients from small help desks to large international contact centers on how best to implement or optimize their contact center solution. As an independent consultancy, we do not sell contact center systems, we advise clients on procurements, best practice, service and process optimization.